Services

Six services. One complete system.

Most of our projects combine several of these. A chatbot needs a RAG system behind it; an agent needs the process mapped first; all of it needs software around it that your people actually use.

Custom software on demand

Off-the-shelf software makes you change how you work. We build the system around the way your company already runs, then make that way faster.

What we build
  • ERP modules and complete ERP systems: orders, stock, purchasing, invoicing
  • Internal tools and portals for clients, suppliers and teams
  • Integrations between the systems you already have
  • Web and mobile applications with their back ends

What you getWorking software, its source code, its documentation, and a team that stays on to run and extend it.

AI integration

AI is useful in a few precise places and risky everywhere else. We find those places, connect AI to them, and fence it with rules that make its output safe to act on.

What we build
  • Classification and routing of emails, tickets and documents
  • Data extraction from invoices, contracts and forms
  • Summaries and drafts inside your existing tools
  • Validation rules that check every AI output before it is used

What you getAI that works inside your current systems, with every output checked and logged.

RAG systems

Retrieval-augmented generation lets software answer from your own knowledge instead of from the internet. We build the retrieval so it is deterministic and the answers so they cite their source.

What we build
  • Ingestion of documents, wikis, tickets and databases, kept in sync
  • Retrieval you can inspect: which passages, which scores, why
  • Answers with citations to the exact page or clause
  • Access rules, so people only see answers from documents they may read

What you getA knowledge system your people trust, because every answer shows where it came from.

Decision-making agents

An agent is only as good as its limits. You decide where it may act alone and where it must ask; it follows those rules exactly and records why it did what it did.

What we build
  • Approval flows for orders, invoices, refunds and requests
  • Agents that combine fixed rules with AI judgment, in that order
  • Escalation to the right person with the case already prepared
  • A full decision log you can audit and replay

What you getRoutine decisions taken in seconds, exceptions sent to people, and a trace for every one.

Chatbots with RAG

A client-facing assistant speaks for your company, so it must be right. Ours answer from your approved content, cite it, and hand over to a person when the question goes beyond it.

What we build
  • Assistants on your website, in your app or in messaging channels
  • Answers from product sheets, policies and manuals, in several languages
  • Hand-over to your team with the full conversation attached
  • Reports on what clients ask and where the content has gaps

What you getFewer repetitive questions for your team, and clients who get correct answers at any hour.

Process analysis and optimization

Before we automate anything, we look. We follow the work through your company, count the steps, the waits and the rework, and show you where time goes.

What we build
  • A map of the process as it really runs, exceptions included
  • Measurements: volumes, durations, error rates, cost per case
  • A ranked list of what to automate, simplify or leave alone
  • A plan with the expected effect of each change

What you getA clear picture of your process and an honest recommendation, whether or not we build anything.

Tell us about the process that keeps you up at night.

A 30-minute conversation, no slides. We will tell you honestly whether it is worth automating, and what it would take.

Talk to us